Digital Contact Center

As part of the bank strategy towards digital services, that will enable customers to enjoy an easy to reach banking services at anytime and anywhere. The bank has established a Digital Contact Center equipped with the latest technologies and a full-time qualified staff, in order to provide customers with round-the clock services, through a variety of digital channels, including social media platforms, direct chat, email, or phone.

Digital Contact Center

Easier…Faster…24 hours

Our Digital Contact Centre provides many of banking services including:

  • Cards
  • Account Management
  • Cheques
  • Financing
  • Transfers
  • Answering inquiries about our banking services
  • The services are provided round-the clock .
  • The services are accessible anywhere, without the need to visit any of the bank branches.
  • Quick response to customer services, a full-time staff is ready to provide help .
  • The variety of channels through which customers may contact with the Center ( WhatsApp, Facebook, website, e-mail, and phone).

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