Employee at the Digital Call Center

Job Details

Respond to all public inquiries with regard to banking products and services, campaigns and offers

Job Requirements

  • A Bachelor Degree.
  • Two years of experience, as maximum, in the related field

Roles and Responsibilities

  • Respond to all public inquiries with regard to banking products and services, campaigns and offers.
  • Receive and execute customers and public requests related to the different services provided, and completion of these requests as soon as possible.
  • Receive and follow up customers and public requests that related to the different services provided, and follow up these requests with the competent parties.
  • Promotion for the bank campaigns and products, through the different channels, as well as how to use the different services provided.
  • Provide support services necessary for public and bank customers to use the services.
  • Perform any other related tasks assigned to the department.

Skills

  • Flexibility at work in morning and evening shifts or as work may require.
  • Excellent communication, leadership, administrative, and supervisory skills, and ability to take decisions.
  • Proficiency in English language; reading, writing, and speaking
  • Ability to use computer and its applications.
  • Ability to High persuasiveness.
  • ability to handle several tasks at the same time
  • Ability to work within a team, initiative and self-assurance.
Job Expired